We are offering to any Parks and Recreation or Park District the chance to have your new or existing staff go through a basic software training session free with us via the WebEx application on your own database.
This is a web-based remote desktop presentation software that any of your staff with Internet access can sign-up for online to see our presentation on your desktop.
These sessions will;
- Help your new staff with basic software training
- Allow for easy communication with us for question/answer sessions
- Help existing staff refresh themselves or go over any new topics they would like to learn
- Give you and your staff a trained expert in the recreation software you use
- Help familiarize yourself on your own database.
Please contact us if you are interested in signing up for online basic recreation software training sessions today!
Morse Associates has created a help desk support system for your recreation department to report to us your trouble or needs for help with your software. It will report your issues to us and will track your request from start to finish for a better fluid help desk support.
All email correspondence is tracked and for Morse Associates, we can track your support ticket and make notes about ways to correct your problem. You will always have access to your tickets and see the emails and resolutions. As a byproduct we will start to institute a knowledge base for your staff to use to troubleshoot easy problems in the future.
Morse Associates also prides itself on support help individualized for your Parks and Recreation department or Park District!
Stop by our website today to see what we can offer your department to help increase use of your software at www.recreationsoftware.morseassoc.net
Morse Associates can help!
- Does your recreation department lack a knowledgeable staff to help with your software needs and support?
- Does your staff have troubles producing information needed and they don’t know the software enough to keep it functional?
- Do you see a great need to increase productivity in harsh economic times?
We have a knowledgeable group that can help with the problem of running the recreation software, train and support your needs.
- Produce SOP documentation for clerks, administrators, etc.
- Help correct small problems with the software setup.
- Show your staff all the tricks to produce all information and results the community is looking for.
- We will come to your location to help out!
Please check out all our full service & support offerings at www.morseassociates.net and contact us today.
Learn to use your software to it’s fullest potential. Morse Associates, can provide the skill and help for your staff to improve the use of your recreation software and troubleshoot issues as they arise.
- Use all available software features for marketing and information needed.
- Procedure documentation, training sessions.
- Documentation saved to network drives, produce PDF documentation instead of printing.
- Offer training flexibility via email & phone through remote sessions.
- Contracted consultant assigned directly to you.
- Database cleanup, duplicate information removal, remote access to manage up-time.
- Update and enhance your Website so that you can increase traffic and functionality.
Visit us at www.morseassoc.net for more information and a quote today!
Do you notice it takes too much time for your household look up, class look ups, etc… We can provide a complete analysis of your RecTrac or FinTrac database(s) to find issues with speed or how it can be improved for use by your employees or patrons online (If WebTrac utilized).
Contact us today by going to our website www.morseassoc.net to start the process. We provide free quotes and initial consultations to verify if your database needs to be optimized.
We have 4 years experience in utilizing the RecTrac and FinTrac databases and we can use that experience to help your Parks and Recreation Department or Park District use the products more efficiently today!