To better optimize your Webtrac website you can add activity types and categories to your classes thru your Rectrac software. This will allow for Webtrac users to search by those terms and to narrow down the classes they want to sign-up for easily.
This is the simpliest way to better optimize the software and this will allow your clerks to find classes easier in Rectrac by using activity types, sub-types and catagories.
Contact Morse Associates today for a review of your database to better utilize your software today!
Get a recreation software support quote.
Today I would like to discuss how the RecTrac recreation software has many cleanup options available to users that want to make sure information comes up quick and easy for end users and/or clerks. Information can become slow and cumbersome to load when certain areas of the database have too much information in the tables. I will specify some areas to review when deciding on your process to cleanup and optimize your database.
- Truncate BI File
- The BI File or Before Image File is what the live backup process uses to create your “live database backups” when the database engine is running.
- This file will grow larger as the database grows. It’s good to periodically truncate that file using the utilities provided on the server to run this.
- Truncate Log Files
- As you add processes to RecTrac running Appserver schedules and Webtrac you will now have log files stored on the server, typically in c:\vsi\rectrac\logs\.
- These files tend to grow large if you do not truncate them manually (i.e. delete information from asrtlive.server.log) or as long as the log settings in the broker properties is set to Verbose or lower (Error Only) and the append toggle is not checked those files will be relatively small.
- Household Merge
- Household data can get overwhelming in a RecTrac database if proper care is not taken to not duplicate records. But this does happen and to correct those duplicate households in the database, you need to do two steps.
- Run the Duplicate Household Listing in RecTrac.
- Run the Transfer/Merge Program in RecTrac.
- This doesn’t delete households or data but merges it into the correct household you should have in your database.
- Purge Old files
- When you have been running your RecTrac database for a few years, depending on data retention policies in your Park District or Recreation Department, you can purge old information from the database.
- In the Period End function > System pull-down > Period End Purges you will find a list of purge programs that can be used to reduce the size of records in the database. As long as you have reported on any of these items in the list you can purge (as long as you have permission).
- You should always purge information from the database and not go into files and delete records for the best integrity of your database.
I would like to discuss some aspects of database administration and management. As a database administrator it’s your job to maintain the integrity of the database, maintain up-time and to also monitor the size a database is expanding to.
A Progress database size limit is 2GB and if your database D1 file reaches that point it will shutdown and your access to the database ceases. But we can avert that by watching database size and what size it’s expanding at per month as your Recreation Department operates and expands too.
We can help you plan and execute an expansion of the existing data file structure to your database. This will extend your D1 file to a D2, D3, D4, etc so you and your district will not need to worry about your database being able to handle its future expansion needs.
We are offering to any Parks and Recreation or Park District the chance to have your new or existing staff go through a basic software training session free with us via the WebEx application on your own database.
This is a web-based remote desktop presentation software that any of your staff with Internet access can sign-up for online to see our presentation on your desktop.
These sessions will;
- Help your new staff with basic software training
- Allow for easy communication with us for question/answer sessions
- Help existing staff refresh themselves or go over any new topics they would like to learn
- Give you and your staff a trained expert in the recreation software you use
- Help familiarize yourself on your own database.
Please contact us if you are interested in signing up for online basic recreation software training sessions today!
Morse Associates has created a help desk support system for your recreation department to report to us your trouble or needs for help with your software. It will report your issues to us and will track your request from start to finish for a better fluid help desk support.
All email correspondence is tracked and for Morse Associates, we can track your support ticket and make notes about ways to correct your problem. You will always have access to your tickets and see the emails and resolutions. As a byproduct we will start to institute a knowledge base for your staff to use to troubleshoot easy problems in the future.
Morse Associates also prides itself on support help individualized for your Parks and Recreation department or Park District!
Stop by our website today to see what we can offer your department to help increase use of your software at www.recreationsoftware.morseassoc.net
Morse Associates can help!
- Does your recreation department lack a knowledgeable staff to help with your software needs and support?
- Does your staff have troubles producing information needed and they don’t know the software enough to keep it functional?
- Do you see a great need to increase productivity in harsh economic times?
We have a knowledgeable group that can help with the problem of running the recreation software, train and support your needs.
- Produce SOP documentation for clerks, administrators, etc.
- Help correct small problems with the software setup.
- Show your staff all the tricks to produce all information and results the community is looking for.
- We will come to your location to help out!
Please check out all our full service & support offerings at www.morseassociates.net and contact us today.
Learn to use your software to it’s fullest potential. Morse Associates, can provide the skill and help for your staff to improve the use of your recreation software and troubleshoot issues as they arise.
- Use all available software features for marketing and information needed.
- Procedure documentation, training sessions.
- Documentation saved to network drives, produce PDF documentation instead of printing.
- Offer training flexibility via email & phone through remote sessions.
- Contracted consultant assigned directly to you.
- Database cleanup, duplicate information removal, remote access to manage up-time.
- Update and enhance your Website so that you can increase traffic and functionality.
Visit us at www.morseassoc.net for more information and a quote today!
Do you notice it takes too much time for your household look up, class look ups, etc… We can provide a complete analysis of your RecTrac or FinTrac database(s) to find issues with speed or how it can be improved for use by your employees or patrons online (If WebTrac utilized).
Contact us today by going to our website www.morseassoc.net to start the process. We provide free quotes and initial consultations to verify if your database needs to be optimized.
We have 4 years experience in utilizing the RecTrac and FinTrac databases and we can use that experience to help your Parks and Recreation Department or Park District use the products more efficiently today!
Does your staff have troubles producing information needed and they don’t know the software enough to keep it functional? Do you see a great need to increase productivity in harsh economic times?
Morse Associates can help your staff run your recreation software to its fullest potential! We have a knowledgeable group that can help with the problem of running the recreation software, train and support your needs. We have over 4 years combined in the recreation software business.
Some of what we can help you with are producing standard operation procedure documentation for clerks, administrators, etc. Help correct small problems with the software setup and functionality that could be plaguing your staff. Show your staff all the tricks to produce all information and results the community is looking for. We will come to your location to help out!
Please check out all our full recreation software support & service offerings today!
We offer services to Parks and Recreation Department or Park Districts that help them with their recreation software. These services increase productivity and usefulness of thier software. If anyone feels frustrated with their software abilities we would like to help you and your district!
Please post your questions or comments to us, here, so that we can discuss how to make the software work for you and your users.
Morse Associates has over 4 years combined software support and sales experience to help out any recreation department make use of their software and help train others on functions to better themselves.
Stop by our website at www.morseassoc.net to get a better idea of what we can offer you today.
Thanks!